Workplace Drug Testing Programs & Services

Choosing the correct method of specimen collection leads to effective workplace drug tests. Each method has advantages and limitations, so it’s essential to choose the one that best suits your organization’s needs. In addition to selecting a suitable screening method, you must maintain strict chain-of-custody procedures. Proper labeling, storage, and documentation procedures help generate more accurate test results. Employers might consider traditional urine drug testing, hair drug testing, or oral fluid (saliva) drug testing.

Accurate laboratory analysis produces actionable test results. To generate trustworthy results, you should work with a testing partner that uses certified labs. Reputable analysts use advanced testing equipment to accurately detect drug use. Additionally, they provide timely and confidential reports and Medical Review Officer (MRO) result verification.

Written drug-free workplace policies ensure that employees understand the expectation that they will not use drugs of any kind. These policies also outline testing procedures and detail the actions the company can take if an employee receives a positive result on a drug test.

Regular training and education prepare employees and supervisors to be aware of issues concerning substance abuse in the workplace. This training should cover the signs and symptoms of drug misuse, the harmful effects of drug use in the workplace, the proper procedures for initiating testing, and how to handle drug-related issues in the workplace. Any training should be carried out regularly to keep test administrators aware of changing best practices.

Legal compliance with all relevant federal, state, and local laws and regulations protects you from legal liability issues. This is particularly important for employers who are regulated by the United States Department of Transportation (DOT), as they have specific regulations to follow. Effective testing programs prioritize frequent reviews of the latest legal developments and updates to the program when needed.

Confidentiality and privacy are serious concerns for any drug testing program. Your programs need strict protocols to protect the confidentiality of test results and personal information. This includes limiting test result access to authorized personnel and ensuring data is securely stored.

Employee assistance programs (EAPs) provide support and resources for employees who may be struggling with substance abuse issues. This may include counseling, rehabilitation programs, and referrals to treatment facilities. These programs are a great way to showcase your organization’s commitment to employee well-being. DOT-regulated employers must provide information for accessing a Substance Abuse Professional (SAP) to any employees violating the regulations with a positive test or refusal to test.

Continuous improvement is an underrecognized element of drug testing programs. By regularly reviewing and updating your program, you can increase its simplicity, efficacy, and accuracy. To maintain steady improvement, seek feedback from test administrators, employees, and consultants. You can use this feedback to implement changes that greatly improve the program.

Developing an effective testing program requires a concentrated effort from everyone on your team. By focusing on these elements and working with a reliable test provider, you can build a program that enhances workplace safety and efficiency.