Current Open Positions
Account Set-up Coordinator: Customer Support Team
Summary: The Account Coordinator will be responsible for all aspects of the account set-up process, beginning with implementation and continuing throughout the NDS/Client relationship. This person must be able to learn computer programs quickly and have experience with Excel, Word, Outlook, etc. This person must be enthusiastic about serving clients, able to multi-task, attention to detail, knowledge of the drug testing industry preferred. This person will be an integral part of growing our business. The Account Coordinator will also be responsible for training customers on how to use our customer portal for scheduling drug screens.
Billing Specialist (Administrative Position)
Summary: The Billing Specialist is responsible for supporting the financial processes of the company.
Essential Functions:
- Verifying that tests that appear on vendor bills have been completed in mroresultsonline.com.
- Prepare bank deposits.
- Accounts Payable and Accounts Receivable.
- Ensures that W9s are received from each vendor.
- Research and resolve client and vendor discrepancies including billing issues.
- Communicate with collection facilities to obtain missing CCFs/BAT forms.
- Generate and process customer authorizations and collection site protocols.
- Sort and distributes mail.
- Processes outgoing mail through stamps.com as applicable.
- Filing.
- Taking and processing orders as necessary.
- General customer service, which includes handling phone calls and/or emails responding to client inquiries/requests in a timely, accurate. friendly & helpful manner.
- Assist with Billing Exceptions.
- Maintain knowledge of the Department of -Transportation regulations as they pertain to -Drug & Alcohol Testing and specimen collections.
- On occasion take mail to the post office.
- Upload Breath Alcohol Tests (BATs) as necessary.
- Supply ordering.
- Back-up for Randoms Management Coordinator
Benefits & Perks
- Health Insurance
- Dental Insurance
- Life Insurance
- Charitable Matching Programs
- Discount Perks
- Team & Company Outings
- “No Drama” Work Environment
