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Kenecia W.

Seeing as how in 2017 outstanding customer service is hard to come by, I was comforted in knowing that on today my service with Erika, proved contrary. Erika was patient and thorough with my concerns... [in setting up my drug test]. She even went to the extent to call several clinics [to make sure] that they accommodated my requirements [for] my screening. More people like Erika need to be in the customer service field, as it seems today, the needs of the customer are often overlooked.