My husband and I are writing this letter of gratitude for the service we have received from your employee, Claire Malfroy. Seeking information and help for our son's drug addiction, we called National Drug Screening Inc. Claire answered our call and provided help and guidance during a difficult time for us. Claire helped us to set up drug testing for our son who lives in Brooklyn, New York. In addition, she gave us her direct line so that we could correspond with her more readily and emailed us several times to keep us informed of his appointment to the drug testing center.
Dealing with our son's addiction has been painful, but it helps to have supportive people like Ms. Malfroy. We really appreciated her conscientiousness and professionalism.