This morning I had the pleasure of working with Erika. I was asked to set up a pre-employment drug screen for a candidate and it had to happen TODAY! The candidate is living in a part of the country that we do not normally operate and I wasn't sure where to start. I found NationalDrugScreening.com on the internet. Honestly, I was a bit skeptical. I called the number and hoped for the best.
The best is what I received. I worked with Erika Hammer explaining my dilemma. She walked me through the process and even made recommendations on how to make the process even easier than it was already. Within minutes, I had everything set up and an email in my in-box with all the information I needed for my candidate. Erika was knowledgeable, pleasant, and efficient. She was a pleasure to work with and even followed up with me to see if there was anything Ineeded. This is an example of exemplary customer service! Thank you!!