What type of company can help me with my company drug free workplace program and drug testing of my employees?
Great question, the best option is to deal with a professional third party administrator (TPA) specializing in management of drug and alcohol testing programs.
Services typically provided by TPA’s include:
- Review existing or create new drug free workplace policies
- Sell drug and alcohol testing
- Set up collectors, collection facilities, lab and MRO accounts
- Provide custody and control forms (CCF) and other drug/alcohol testing supplies
- Set up electronic ordering of drug testing using electronic CCF
- Coordinate transfer of test results from MRO to the employer client
- Set up and manage random testing programs as a consortium or stand-alone program
- Assistance with blind specimens as needed
- Assistance with MIS reports as needed
- Various recordkeeping functions
- Troubleshoot missing or abnormal results (fatal flaw, canceled test, etc.)
- Combined billing of multiple services at multiple locations
- Employee education and supervisor training
- Provide access to Employee Assistance Program (EAP) or Substance Abuse Professional (SAP)
- Updating customer on regulations and State laws
- Ongoing customer service including consultation, guidance and answering questions
- Other occupational health testing services