NDS Customer Service Contact Page

Page: NDS Customer Service Contact Page

NDS Shop Categories

NDS Blog

Log In: www.mroresultsonline.com
First Time User: Username: Email | Initial Password = Password#1
To reset your password for locked out or disabled accounts:
Email orders@nationaldrugscreening.com or Call: 844-276-6641

PRIMARY CONTACTS FOR ALL REQUESTS:

Customer Support: New account setups, Contacts
Add/Delete/Edit, Account changes, Reorder CCFs and
supplies, Add new testing panels, Results status,
MRO Results Online questions.

Char Clark – Lead

Toni ThompsonStacey StamperValarie Zaragoza
Account Set-Up Coordinators


orders@nationaldrugscreening.com
844-276-6641

Randoms Dept: 
Random Consortiums Standalone
Pools DOT Audit Assistance

Jenna Reed – Lead
Randoms Program Coordinator
Lisa Cashman
Random Program Coordinator

randoms@nationaldrugscreening.com
866-722-7525

Billing: Invoice questions

Samantha Mouritsen –
Lead Financial Specialist
Shannon Kikendall & Marylou Pigott
Billing Specialists

billing@nationaldrugscreening.com
321-622-3322

Escalated Issues: Customer Support, Randoms,
and Billing Issues

Julie Floriano
VP of Operations

julie@nationaldrugscreening.com
321-622-9959

Escalated Issues:  

Joe Reilly
President

joe@nationaldrugscreening.com
321-622-2020

MEDICAL REVIEW OFFICE: 
MRO, Drug test results
or questions 

877-585-7366, option 1
mro@i3screen.com