ONLINE ORDERING AND RESULTS
ACCOUNT LOGIN: www.mroresultsonline.com
First Time User: Username: Email | Initial Password = Password#1
PASSWORD RESET: To reset your password for locked out or disabled accounts:
Email orders@nationaldrugscreening.com or Call: 844-276-6641
PRIMARY CONTACTS FOR ALL REQUESTS:
| Customer Support: New account setups, Contacts Add/Delete/Edit, Account changes, Reorder CCFs and supplies, Add new testing panels, Results status, MRO Results Online questions. |
Char Clark – Customer Service Supervisor
Toni Thompson, Valarie Zaragoza, Shari Sullivan, Jennifer Holmes
Account Set-Up Coordinators
Randoms Dept:
Random Consortiums Standalone
Pools DOT Audit Assistance
| Jenna Reed – Lead Randoms Program Coordinator |
randoms@nationaldrugscreening.com
866-722-7525
Billing: Invoice questions
Shannon Kikendall,
Billing Specialist
Laurie Durel – Billing
Cat Anderson-Billing
billing@nationaldrugscreening.com
321-622-3322
Escalated Issues: Customer Support, Randoms,
and Billing Issues
Julie Floriano
VP of Operations
julie@nationaldrugscreening.com
321-622-9959
Escalated Issues:
| Joe Reilly President |
joe@nationaldrugscreening.com
321-622-2020
MEDICAL REVIEW OFFICE:
MRO, Drug test results
or questions
877-585-7366, option 1
mro@i3screen.com